The Best Way to Delegate

Expert Author Susan Leigh
Some managers approach delegation with a sense of unease. They are apprehensive about giving their power to someone else; after all that person may do the task better or with more flair and imagination. Or they are concerned at being seen to be delegating because they are ineffectual and not coping. In truth, delegation enables a manager to pass on some of the daily business pressure and free themselves to do other, more significant tasks. It is also the way to grow a business structure that can ultimately be sold as a viable concern, if so desired.
- Trust is an important part of delegating. Allowing others the opportunity to develop and become stronger is an important part of building a successful business. No business can thrive if one or two people commandeer all the key roles. Building a confident, viable infrastructure means encouraging and developing rising new talent. Allowing them to grow and feel an important part of the business means trusting them and what they have to offer. Trust includes providing them with the support to ask questions and improve their confidence in areas where they feel unsure.
- Offer a training opportunity. Providing people with training and education allows them the opportunity to develop their talents and become more proficient. Useful, relevant training generates enthusiasm to learn new skills and want to undertake the tasks that foster those talents. Apprenticeships and training schemes are a useful way of delegating tasks and helping others to learn important processes.
- Link delegation with staff appraisals. Appraisals are an excellent way of identifying the interests of talented, aspirational employees. By allowing a staff member to discuss where they see their career heading provides an opportunity to delegate work that will enable them to improve their abilities in that specific direction. An ongoing appraisal scheme allows staff to see where their future lies and tailor what they are doing to accommodate those goals. Regular meetings can monitor that progression.
- Provide mentoring. This is a skillful way of teaching your areas of excellence, allowing others to learn, whilst at the same time undertaking some of the tasks that you would usually do. Delegation as part of career advancement is an important way to teach skills in a practical, hands on way. Mentoring provides education, coaching and encouragement whilst offering a role model to support through any challenges.
- Share tasks together. In either a work or home environment sharing tasks is a positive way to delegate. Doing tasks together encourages others to feel part of a team rather than singled out and instructed what to do. It is a more inclusive way of encouraging involvement.
- Work as a team. Setting in place a team can unite people with complementary skills. They can share, motivate and encourage each other to achieve better results. Teams are a good way of building relationships, connections and are a positive way of delegating a variety of tasks.
- Encourage feedback. This allows others to become more confident in what they have to offer, become more enthusiastic about their role and enjoy the opportunities that delegation provides them. Often other people can see things from a different perspective. Encouraging those thought processes makes delegation a valuable, two-way process.
Delegating work benefits everyone involved. Management are able to spread the workload whilst supporting and encouraging up and coming members of staff. Keen staff feel valued and are given the opportunity to enhance their skills and learn more about a wider variety of roles. Handled in a positive way, delegation can be an important way of benefitting the business.
Susan Leigh is a Counsellor and Hypnotherapist who works with - stressed individuals to promote confidence and self belief, - couples in crisis to help improve communications and understanding - with business clients to help support the health and motivation levels of individuals and teams
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